|
|
|
Why
can Onlygold.com sell gold cheaper than my local
dealer ?
First of all, our intent is to answer every question
you might have about gold here on the Onlygold.com
site, instead of having to explain it in person. By
making all the relevant information available to you
via the Web, an enormous amount of time is saved, and
we can therefore sell gold coins for less. Secondly,
the whole transaction is simplified by dealing by phone
and mail, which is much more efficient than face-to-face.
Third, we do not offer single coins or small orders
on this site - our intent here is to offer great prices
on large transactions.
|
|
How
can Onlygold.com ship gold to me via Registered and
insured mail for a lower price than going to a local
source and picking it up in person ?
Your local dealer has overhead and expenses in making
his sale, as does any brick & mortar retailer.
A 'walk-in' transaction takes time, including browsing,
asking questions, comparing prices, and determining
availability. Then, if he actually has in stock what
you are looking for, arranging payment, perhaps taking
your check, then sitting down and counting the coins.
Our company has done these sorts of in-person transactions
for years, and we are well aware of the time and expense
involved. Our prices that we offer on the Web are much
lower than the prices we can offer in our retail store.
Working through the Web reduces our cost of sales tremendously.
|
|
How
do you ship gold coins ?
For most transactions, we prefer Registered, Insured
U.S. Mail. We handle millions of dollars worth of gold
every year with Registered Mail, and not once has a
package failed to arrive intact and undamaged. Better
than 99% of all shipments arrive within 3 working days,
and each package is insured for its full value. Registered
Mail can be insured for up to $25,000 per package,
and we hold private insurance for packages of higher
value. Private armored carriers such as Brinks or Loomis
Fargo are often more practical on shipments valued
at $300,000 or more. Delivery can be arranged directly
to your bank or commercial address through one of these
private, insured carriers. We will be happy to discuss
with you the most practical delivery method on larger
purchases.
|
|
Can
I lock in the price of gold with you ?
Yes.
If buying from us, see our How To Order page for terms.
Selling gold to us is much the same. We will 'lock
in' your net price over the phone on the day you are
ready to ship gold to us.
|
|
Do
you take checks in payment for gold?
Yes, we can accept payment on confirmed orders up to
$50,000 with your personal check. Please understand
that this payment method means it will take some time
for you to receive your order. We will ship your order
fifteen (15) banking days after the day we receive
your check. A check made to Onlygold or Georgia Sonora
Co. Inc. in the exact amount of your order can be drawn
on your bank, money market, or credit union account.
NOTE: We cannot accept 'cash advance' or 'line of credit'
instruments that resemble checks, in payment.
Upon receipt of your check, we will send you an Email
(or contact you by phone, if you prefer) confirming
our receipt of your check and the shipping date for
your order.
However,
you can receive your gold order much more quickly by
sending an electronic funds transfer (wire) to our
account in the amount of your confirmed order:
An electronic
funds transfer (wire) is an instantaneous payment
method - your gold will usually be shipped within
3 business days. On orders over $20,000, we will refund
any fee your financial institution may charge for
that electronic funds transfer, up to the amount of
$25.00
|
|

|
|
Do you
have the coins in stock ?
At any time, our physical inventory of various forms
of gold is substantial. Our policy since our incorporation
in 1991 is that we do not offer to sell any gold that
we cannot ship immediately.
|
|
How
do I get delivery of gold coins ?
Usually, via Registered, Insured U.S. Mail. We can
ship to a street address, or post office box. Delivery
is usually 2-5 working days from when we ship, and
we take complete responsibility for the gold being
delivered safely for your signature. On trades of $300,000
or more, it may be more practical to arrange armored
carrier delivery directly to your bank or, if practical,
your place of business
|
|
Do
you take credit cards on gold purchases ?
No. Nor will any real bullion dealer. Credit card transactions
cost the merchant a percentage of the sale, often a
percentage which is higher than the profit margin on
a gold transaction. For this reason, you cannot accomplish
a cost effective gold purchase with a credit card.
|
|
Do you
buy gold back at the same price you sell it ?
No, there is a 'spread,' or difference between our
buying and selling prices which enables us to stay
in business. The gold bullion business is a very competitive
one, and the profit margin, or spread, is a very small
one compared almost any other inventory business. Onlygold.com's
purpose is to provide the narrowest spread possible
for the gold-buying public.
|
|
|
|
How
do I pay for coins ?
We can accept payment by check or electronic funds
transfer (bankwire).
|
|

|
|
Can
I sell gold back to you ?
Yes. We are always in the market for gold bullion in
any form. We make a market every business day in the
many forms of gold coins and bullion, and we buy for
immediate payment. You can find our buy prices on this
Web site for the most frequently traded forms of gold
coins and bullion. The gold market is both wide and
deep, and we will always offer a competitive price
for any form of tradable gold.
|
|
How
is my gold order filled ?
Every day, we buy and sell hundreds of gold coins.
Your order is part of a stream of sales each day,
and we have a constant flow of new gold coins coming
and going each day. Your order is taken and filled
at rates based on the current spot price at the time
you phone us with your order. Simultaneously we buy
newly minted gold bullion each day. When your bankwire
is received, or 15 business days after receipt of
your check, your order is shipped within 2 business
days. Each package we send out is double-counted and
weighed before going to the Post Office. You will
receive via U.S. Registered mail a plain brown package
or packages, with no indication of its contents or
company source visible on the box..
|
|
Will
you buy back my gold if the price goes way up ?
Absolutely. When gold goes up, that just means that
demand has increased and it takes more paper currency
to purchase gold than it did previously. When that
happens, we will buy gold at the higher prices, because
our customers will be willing to pay us higher prices.
At its heart, the gold market is a very simple one.
The price of gold is constantly re-adjusted, in terms
of how many U.S. dollars it takes to buy an ounce of
gold. This price is determined by the whole world's
faith in the dollar, and gold is the constant element
that the dollar is measured against. Every day, gold
is traded for dollars, and vice versa. We ask, 'what
is the price of gold?' as if gold actually changed.
But gold stays the same, it's just the number of dollars
required to purchase gold that changes.
|
|
I've
never sent a bank wire. How does that work?
A bank wire is simply an electronic transfer of funds
from one bank account to another. You can authorize
a wire from an account containing enough cleared funds
to cover the amount of the wire you wish to send. If
you initiate the wire early enough in the banking day,
the other party should receive those funds in his account
that same day.
This electronic
funds transfer (bankwire) is an instantaneous payment
method. Standard orders paid via bankwire are shipped
within three business days of receipt of payment.
When you
place your order, we will provide to you or to your
bank the account information necessary for a bank-wire
transfer. On orders over $20,000, we will refund any
fee your financial institution may charge for electronic
funds transfers, up to the amount of $25.
|
|
Will
you store my gold for me ?
No. We do not store customers' gold. If you need a
few days after paying for your gold in order to arrange
storage, that's not a problem. But we encourage our
clients to decide where the gold is going to go, before
they buy it.
|
|
How
old are the gold bullion coins for sale on this site
?
Most of the gold bullion coins sold on this website
are brand-new, mint-fresh product. The exceptions are
older products at a special price: one ounce South
African Krugerrands, British Sovereigns, and occasional
offerings on our "Specials"
pages when stated. Otherwise, all our bullion products
are from current-year Mint-sealed boxes, and sent 'fresh'
to you.
|
|
Where
do you get your gold coins ?
Modern gold bullion coins are sold by the mints to
designated distributors. The coins we sell are newly
minted, and straight from sealed mint boxes. We buy
in the markets daily, so you always get mint-fresh
coins from us, priced at that day's rate.

|
|
|